Monica Young's Resume (Last updated May 7th 2008)

To obtain a position that will allow me to use my teamwork skills and customer service skills to allow me to advance into a supervisor position.

I have the ability to work independently, I have great communication skills, I'm energetic, honest, organized, patient, and dependable. I am also a fast learner.

Responsible for guest satisfaction
Responsible for booking reservations for guest
Check guest in and out
Answer multi line phone's
Transport guest to the airport and to local restaurants.
Assist manager with daily task including rooming list, group arrivals and any special request.
In 2006 i started as a housekeeper and was asked to join the front desk four months after my hire date.

Assisted special needs children and adults with daily task
Home care for children with special needs
Assisted teachers in a school environment
Helped children with the transformation into regular school programs

Maria Odom, General manager
tel: 716-912-4641
Cheektowaga, Newyork 14225, United States

Patricia Jackson, Executive Housekeeper
Housekeeping
Quality Inn Hotel
tel: 716-633-5500 ext 420
Cheektowaga, Newyork 14226, United States